It is harder to be seriously ill - and much harder to die - than ever before. These days, we effectively treat diseases, but often overlook the priorities of the people who are ill. As a result, too many Americans suffer needlessly and die badly. Here one of the nation's foremost leaders in palliative care takes us inside a state-of-the-art academic medical center and opens our eyes to an issue that will affect our loved ones, our neighbors, and ourselves.