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Edition | Availability |
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1
Patron behavior in libraries: A Handbook of Positive Approaches to Negative Situations
1996, American Library Association
in English
0838906621 9780838906620
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2
Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations (Ala Editions)
October 1995, American Library Association
Paperback
in English
0838906621 9780838906620
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Libraries near you:
WorldCat
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Book Details
First Sentence
"The literature of patron problems in libraries extends back to some of our earliest modern professional literature."
Table of Contents
Introduction
Page v
Part I.
Which Patrons Pose the Most Challenges and Why?
1.
Down and Out in the Reading Room: The Homeless in the Public Library
Page 3
2.
Mentally Ill Patrons
Page 18
3.
Opposites Attract: Young Adults and Libraries
Page 44
4.
Older Adults: Problems and Needs
Page 55
5.
Deinstitutionalized and Disabled Patrons: Opportunities and Solutions
Page 65
6.
Problems with Patrons in the Academic Library
Page 75
Part II.
What Are the Issues?
7.
Crime in Academic Libraries
Page 87
8.
Legal Issues Regarding Library Patrons
Page 95
9.
Sexual Harassment in the Library
Page 106
10.
Sexual Behavior in Libraries
Page 122
Part III.
What Are the Solutions?
11.
Active Listening: Alleviating Patron Problems through Communication
Page 127
12.
Developing and Implementing a Patron Behavior Policy
Page 135
13.
Literature on Library Patrons: An Annotated Guide
Page 150
Contributors
Page 154
Index
Page 157
Edition Notes
Includes bibliographical references and index.
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Feedback?May 25, 2022 | Edited by ImportBot | import existing book |
January 12, 2019 | Created by MARC Bot | import existing book |