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Subjects
Customer services, Evaluation, Local transitPlaces
United States, CanadaEdition | Availability |
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Customer service survey: report on a survey of customer service practices in U.S. and Canadian public transit systems.
1994, American Public Transit Association
in English
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Book Details
Edition Notes
"The survey was conducted in 1991 by the American Public Transit Association under the direction of the Marketing and Communications Steering Committee."
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February 8, 2019 | Created by MARC Bot | import existing book |