An edition of Training library staff and volunteers to provide extraordinary customer service (2006)

Training Library Staff And Volunteers to Provide Extraordinary Customer Service

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Cover of: Training Library Staff And Volunteers to Provide Extraordinary Customer Service by Julie Todaro, Mark L. Smith, Julie Todaro, Mark L. Smith
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Last edited by MARC Bot
August 25, 2024 | History
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An edition of Training library staff and volunteers to provide extraordinary customer service (2006)

Training Library Staff And Volunteers to Provide Extraordinary Customer Service

by and

  • 1 Want to read
  • 1 Currently reading

A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.

Publish Date
Publisher
Neal-Schuman Publishers
Language
English
Pages
160

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Previews available in: English

Subjects

In-service training, Public services (Libraries), Library employees, Customer services, Library personnel management, Bibliotheques, Personnel, Formation en cours d'emploi, Services aux utilisateurs, Service a? la clientele
Edition Availability
Cover of: Training Library Staff And Volunteers to Provide Extraordinary Customer Service
Training Library Staff And Volunteers to Provide Extraordinary Customer Service
September 1, 2006, Neal-Schuman Publishers
Paperback in English

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Book Details

Classifications

Library of Congress
Z668.5 .T63 2006, Z668.5.T63 2006

The Physical Object

Format
Paperback
Number of pages
160
Dimensions
10.7 x 8.3 x 0.5 inches
Weight
1 pounds

ID Numbers

Open Library
OL8574834M
Internet Archive
traininglibrarys0000toda
ISBN 10
155570560X
ISBN 13
9781555705602
LCCN
2006020705
OCLC/WorldCat
70258816
Library Thing
2411680
Goodreads
1463721

Source records

amazon.com record
Library of Congress MARC record
Internet Archive item record
Library of Congress MARC record
Better World Books record
marc_nuls MARC record
harvard_bibliographic_metadata record

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History

Download catalog record: RDF / JSON
August 25, 2024 Edited by MARC Bot import existing book
March 7, 2023 Edited by MARC Bot import existing book
September 29, 2021 Edited by ImportBot import existing book
December 14, 2020 Edited by MARC Bot import existing book
February 9, 2019 Created by MARC Bot import existing book