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MANAGING CHANGE IN THE PUBLIC SERVICES; ED. BY MIKE WALLACE.
Publish date unknown, BLACKWELL
in Undetermined
1405135484 9781405135481
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Book Details
Table of Contents
Introduction: Managing public service change of coping with its complexity? / Mike Wallace, Michael and Eugene Schneller
Coping with complex and programmatic public service change / Mike Wallace
Applying complexity theory to public service change : creating chaos out of order? / Mike Wallace and Michael Fertig
The emergence of new organizational forms : networks of integrated services in health care / Lise Lamothe and Jean-Louis Denis
An ironic perspective on public service change / Mike Wallace and Eric Hoyle
Exploring the complexity of policy making for public service reform
Managing complex change: bringing meso-politics back in / Karen Seashore Louis
The challenges of governance, leadership, and accountability in the public services / Paul Thomas
Inevitable tensions in managing large-scale public service reform / Ben Levin
Exploring the complexity of facilitating public service improvement
Unsystematic responses to a chaotic service environment: shaping the division of labour in patient care / Eugene Schneller and Mike Wallace
How is knowledge transferred between organizations involved in change? / Jean Hartley and Lyndsay Rashman
Learning to navigate the noise of change: lessons from complex health system contexts / Ann Casebeer
Orchestration, coherence, and the problem of conflicting accountabilities / William Firestone and Dorothy Shipps
Prospects for understanding and improving complex public service change / Mike Wallace.
Edition Notes
Includes bibliographical references and index.
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Feedback?January 14, 2023 | Edited by ImportBot | import existing book |
February 11, 2019 | Created by MARC Bot | import existing book |