An edition of From worst to first (1998)

From worst to first

behind the scenes of Continental's remarkable comeback

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Last edited by MARC Bot
July 17, 2024 | History
An edition of From worst to first (1998)

From worst to first

behind the scenes of Continental's remarkable comeback

  • 0 Ratings
  • 18 Want to read
  • 1 Currently reading
  • 0 Have read

"In From Worst to First, business legend Gordon Bethune tells the complete inside story of how he and his team engineered one of the most dramatic comebacks in the history of business. As inspiring as it is instructive, it is the story of how a plain-speaking ex-Navy aircraft mechanic, armed with a few common-sense notions about good management and the courage to look past the bottom line, managed to motivate his people to bold new heights of excellence and win back his company's long-lost customer base.

In reading it, business readers will learn valuable lessons on leadership, employee empowerment, teamwork, and strategy that can be applied to just about any type of business organization."--BOOK JACKET.

Publish Date
Publisher
Wiley
Language
English
Pages
294

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Previews available in: English

Edition Availability
Cover of: From Worst to First
From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
2007, Wiley & Sons, Incorporated, John
in English
Cover of: From Worst to First
Cover of: From worst to first

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Book Details


Table of Contents

How We Climbed from Worst to First
Is This Any Way to Run an Airline?
The Last Suppers, or Whose Problem Is It?
Fly to Win, or You Can Make a Pizza So Cheap Nobody Wants to Eat It
Fund the Future, or If There Ain't No Funds, There Ain't Gonna Be No Future
Make Reliability a Reality, or It's Time to Act Like a Real Airline
Working Together, or Which Part of This Watch Don't You Think We Need?
Success Has No Autopilot
A Flight Plan for Success
How the Sickest Patients Need the Best Doctors, and concerning Tapeworms
Nobody Loses When the Whole Team Wins
Keeping the Lines of Communication Open
Predictability, or the Value of a Zippo
What Gets Measured Gets Managed
Crop Duster's Son
Why You Just Read This Book

Edition Notes

Includes index.

Published in
New York

Classifications

Dewey Decimal Class
387.7/06/573
Library of Congress
HE9803.C65 B48 1998, HE9803.C65B48 1998

The Physical Object

Format
Hardcover
Pagination
x, 294 p. ;
Number of pages
294

ID Numbers

Open Library
OL357813M
Internet Archive
fromworsttofirst00beth
ISBN 10
0471248355, 0471356522
LCCN
98017733
OCLC/WorldCat
38898105
Library Thing
1058499
Goodreads
897496
1528201

First Sentence

"Continental Airlines, in early 1994, was going nowhere, and it was going nowhere fast."

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History

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July 17, 2024 Edited by MARC Bot import existing book
October 17, 2022 Edited by ImportBot import existing book
October 5, 2021 Edited by ImportBot import existing book
February 14, 2020 Edited by MARC Bot remove fake subjects
December 9, 2009 Created by WorkBot add works page