An edition of Process management excellence: the art of excelling in process management
(2006)
Process management excellence
the art of excelling in process management
by H. J. Harrington
Share
×Close
This edition doesn't have a description yet. Can you add one?
Check nearby libraries
Buy this book
| Edition | Availability |
|---|---|
1
Process management excellence: the art of excelling in process management
2006, Paton Press LLC
in English
1932828060 9781932828061
|
aaaa
|
Book Details
Table of Contents
Preface
Pillar I: Process management excellence
Pillar II: Project management excellence
Pillar III: Change management excellence
Pillar IV: Knowledge management excellence
Pillar V: Resource management excellence
The sky is not the limit
Why do you need organizational excellence?
Organizational excellence summary
Introduction to process management excellence
Understanding the process hierarchy
The two approaches to process management
Basic ingredients of process management
The team approach to continuous improvement
Introduction
Types of teams
Making teams hum
Training teams
Utilizing outside resources
The micro-level approach to process management
Introduction
Random micro-level approach
Systematic micro-level approach
Area activity analysis methodology
The opportunity cycle
Other team micro-level approaches to process management
Departmental micro-level approach to process management
Fast action solution teams
Individuals can improve their processes
Suggestions for micro-level process management
Formal suggestion systems
The macro-level approach to process management
Introduction
Phase 1: Define (redefine) the process
Phase 2: confine the process
Phase 3: Refine the process
Repeat phase 1: Redefine (define) the process
Systematic process breakthrough methodologies
Introduction
Process redesign (focused improvement)
Process reengineering, (new process design, process innovation)
Process benchmarking
Comparing the three systematic breakthrough methodologies
Set different constraints
Future-state process design approval
Final implementation plan
Total six sigma
introduction
History of six sigma
Examples of six sigma improvement
Do you need six sigma processes
Evolution of total six sigma
Implementing total six sigma
Process maturity grid
Introduction
Requirements for level 5 qualification
Requirements for level 4 qualification
Requirements for level 3 qualification
Requirements for level 2 qualification
Requirements for level 1 qualification
Process management excellence summary
Appendix A: Definitions
Appendix B: IBM's business process list
Appendix C: IBM's qualification process.
Edition Notes
Classifications
The Physical Object
ID Numbers
Community Reviews (0)
Feedback?
| April 20, 2010 | Edited by WorkBot | update details |
| February 1, 2010 | Edited by WorkBot | add more information to works |
| December 9, 2009 | Created by WorkBot | add works page |