An edition of What customers like about you: adding emotional value for service excellence and competitive advantage (1998)

What customers like about you

adding emotional value for service excellence and competitive advantage

by

Cover of: What customers like about you by David Freemantle, David Freemantle
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Last edited by ImportBot
April 30, 2018 | History
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An edition of What customers like about you: adding emotional value for service excellence and competitive advantage (1998)

What customers like about you

adding emotional value for service excellence and competitive advantage

by

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Publish Date
Publisher
Nicholas Brealey Publishing
Language
English
Pages
304

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Previews available in: English

Subjects

Customer loyalty, Service industries, Customer relations, Verkopen, Customer Relations, BUSINESS & ECONOMICS
Edition Availability
Cover of: What customers like about you
What customers like about you: adding emotional value for service excellence and competitive advantage
1999, Nicholas Brealey Publishing
in English
Cover of: What Customers Like About You
What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage
September 1998, Nicholas Brealey Publishing
Hardcover in English

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Book Details

Edition Notes

Includes bibliographical references and index.

Published in
London, Naperville, IL

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.525 .F73 1999, HF5415.525 .F73 1999eb

The Physical Object

Pagination
304 p. :
Number of pages
304

Edition Identifiers

Open Library
OL369909M
Internet Archive
whatcustomerslik0000free
ISBN 10
1857882016
LCCN
98030598
Library Thing
1653011
Goodreads
4455990

Work Identifiers

Work ID
OL1928408W

Source records

Internet Archive item record
Internet Archive item record
Library of Congress MARC record
Internet Archive item record

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History

Download catalog record: RDF / JSON
April 30, 2018 Edited by ImportBot import new book
April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
April 20, 2010 Edited by WorkBot update details
February 1, 2010 Edited by WorkBot add more information to works
December 9, 2009 Created by WorkBot add works page