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"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status" --
Publish Date
Aug 27, 2014
Pages
216
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Useful, Usable, Desirable: Applying User Experience Design to Your Library
Aug 27, 2014, Amer Library Assn Editions, ALA Editions, an imprint of the American Library Association
0838912265 9780838912263
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August 11, 2024 | Edited by MARC Bot | import existing book |
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