Check nearby libraries
Buy this book
![Loading indicator](/images/ajax-loader-bar.gif)
This edition doesn't have a description yet. Can you add one?
Check nearby libraries
Buy this book
![Loading indicator](/images/ajax-loader-bar.gif)
Previews available in: English
Edition | Availability |
---|---|
1
The customer's victory: from corporation to co-operation
1999, Macmillan
electronic resource :
in English
023050969X 9780230509696
|
aaaa
Libraries near you:
WorldCat
|
Book Details
Table of Contents
Introduction
PART ONE: THE PROBLEM
The Organisation, Concreteness, Complexity
The Customer's Victory
What is a Bureaucracy?
A Requiem for Bureaucracy
PART TWO: THE PROCESS
On the Difficulty of Change and the Difficulty of Managing Change
The Frame of Reference
Listening to Bureaucrats and Changing Bureaucracy
Conclusion: Towards New Organisations?
Edition Notes
"First published in France as Le client et le bureaucrate by Dunod, Paris, 1998"--T.p. verso.
Includes bibliographical references (p. 153-157).
Description based on print version record.
Classifications
The Physical Object
ID Numbers
Source records
Community Reviews (0)
Feedback?February 25, 2022 | Edited by ImportBot | import existing book |
June 29, 2019 | Created by MARC Bot | import new book |