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This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance measurement and its impact on financial results. A variety of performance measures are covered, including benchmarking, a key measure of competitiveness.
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Previews available in: English
Edition | Availability |
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1
Measuring Performance for Business Results
1994, Springer Netherlands
electronic resource /
in English
9401045682 9789401045681
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Also available in print.
Mode of access: World Wide Web.
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Feedback?February 26, 2022 | Edited by ImportBot | import existing book |
July 5, 2019 | Created by MARC Bot | import new book |