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"This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL foundation certification exam. Written by ITSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam"--
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Examinations, Management, Certification, Support services (Management), Standards, Computer technical support, Quality control, Information technology projects, ITIL (Information technology management standard), Study guides, Information technology, Electronic data processing personnel, Information technology, managementShowing 1 featured edition. View all 1 editions?
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At head of title: All in one.
Includes bibliographical references and index.
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