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"Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. ... Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us."-- From book jacket.
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Table of Contents
Communication and its discontents
From both sides now
It takes two
Now hear this
With all good intentions
What works
Chief listening officer
Listen to me
Just the facts, ma'am
Do no harm
What lies beneath
The language of medicine
Rushing to judgment
Can it be taught?
A fragile truce shatters
Can we talk?
Edition Notes
Includes bibliographical references (pages 230-235) and index.
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Feedback?February 12, 2023 | Edited by ImportBot | import existing book |
December 17, 2022 | Edited by MARC Bot | import existing book |
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July 19, 2019 | Created by MARC Bot | import new book |