An edition of The exchange
(2011)
The exchange
a bold and proven approach to resolving workplace conflict
by Steven Dinkin
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"Features: details a four-stage process derived from the conflict resolution model used at the National Conflict Resolution Center for more than 25 years; includes background information on common causes of conflict; explains how to address emotionally charged issues, especially during times of restructuring, downsizing, and merger; provides the understanding required to preempt and de-escalate disputes before they become volatile."--Publisher's website.
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Exchange: A Bold and Proven Approach to Resolving Workplace Conflict
2011, Productivity Press
in English
1466503025 9781466503021
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The exchange: a bold and proven approach to resolving workplace conflict
2011, CRC Press
in English
1439852987 9781439852989
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Book Details
Table of Contents
A Different Approach to Resolving Workplace Disputes
How the Exchange Works: A Case Study
Getting Ready
Holding Private Meetings
Developing an Issue List
Stage III: Conducting the Joint Meeting
Problem Solving: Building a Solution Together
Culture, Diversity, and Other Things That Matter
Making the Most of the Exchange in Your Organization
Using the Exchange with the People and Organizations You Serve.
Edition Notes
"A Productivity Press book."
Includes index.
Includes index.
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| December 9, 2022 | Edited by MARC Bot | import existing book |
| September 17, 2021 | Edited by ImportBot | import existing book |
| February 18, 2020 | Edited by ImportBot | import existing book |
| December 13, 2019 | Created by MARC Bot | import new book |