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This book explains the principles and practice of management and is ideal for both new and existing managers to assist them in their role. It provides underpinning knowledge, based on management concepts and theories and explores the key responsibilities of a manager: people, activities, information and resources.
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Previews available in: English
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Introducing management: a development guide
2004, Elsevier/Butterworth-Heinemann
in English
- 2nd ed. / Kate William and Bob Johnson.
0080495796 9780080495798
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Book Details
Table of Contents
Cover
Copyright Page
Contents
Preface
Learning Structure
Section 1: Managing in Context
Chapter 1. Achieving results
Chapter 2. Managing resources
Chapter 3. Focusing on customers
Chapter 4. Understanding the culture
Chapter 5. Understanding the environment
Section 2: Managing People
Chapter 6. Motivating people
Chapter 7. Leading and delegating
Chapter 8. Managing teams
Chapter 9. Improving performance
Chapter 10. Managing change
Section 3: Managing Activities
Chapter 11. Changing inputs into outputs
Chapter 12. Meeting customer needs
Chapter 13. Planning, organizing and controlling work
Chapter 14. Managing the workplace
Chapter 15. Making improvements
Section 4: Managing Information
Chapter 16. Solving problems and making decisions
Chapter 17. Recording, storing and retrieving information
Chapter 18. Principles of effective communication
Chapter 19. Communicating effectively
in writing
Chapter 20. Communicating effectively
face-to-face
Section 5: Managing Resources
Chapter 21. Financial information and management control
Chapter 22. Understanding financial accounts
Chapter 23. Preparing and using budgets
Chapter 24. Managing and controlling costs and resources
Answers to review questions
Glossary
Index
Last Page.
Edition Notes
Includes bibliographical references and index.
English.
Classifications
The Physical Object
ID Numbers
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August 16, 2020 | Created by ImportBot | import new book |