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Edition | Availability |
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Designing a successful KM strategy: a guide for the knowledge management professional
2015, Information Today, Inc.
in English
1573875104 9781573875103
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Book Details
Table of Contents
Dedication
Acknowledgments
Foreword
Introduction
What exactly is knowledge management, and why do we need it?
The knowledge manager role
Making the case for a knowledge management strategy
The ten principles behind your KM strategy
Identifying the underlying business drivers
Knowledge management vision and scope
Critical knowledge areas
Assessing the current state of KM in your organization
Knowledge management framework
Information and content management
Knowledge management technology
Change management
Pilot projects
Making the business case and determining ROI
The guerrilla strategy
A retention-based knowledge management strategy
Building the implementation team
Final words
Appendix A: communication plan template
About the authors
Index.
Edition Notes
Includes bibliographical references and index.
Classifications
The Physical Object
Edition Identifiers
Work Identifiers
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February 4, 2023 | Edited by ImportBot | import existing book |
November 13, 2020 | Created by MARC Bot | import new book |