Virtual collaboration for a distributed enterprise

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Last edited by MARC Bot
September 16, 2024 | History

Virtual collaboration for a distributed enterprise

The geographic diversity of many military enterprises, along with that of their partners and customers, has made virtual collaboration indispensable for conducting daily operations. Virtual collaboration tools can enable intrasite and intersite collaborative analyses, allow for sites to provide more effective surge capacity, and allow the regional expertise developed at each site to be applied wherever necessary across the enterprise. But communication between non-colocated (virtual) teams poses important challenges, including potential difficulty building cohesiveness and trust among team members and difficulty establishing a common understanding of information or situations. This report addresses these challenges through an assessment of three modes of virtual collaboration, computer-mediated communication, audioconferencing, and videoconferencing, and recommends several ways for intelligence enterprises to tackle them using virtual collaboration tools. These recommendations include: (1) determine which virtual collaboration tools and features are most beneficial using experimental research involving simulated tasks and constraints that closely mirror the military enterprise's operational environment; (2) standardize the lexicon and communications practices associated with virtual collaboration -- chat, in particular -- and train personnel in these practices; and (3) explore the use of videoconferencing in real-time communications between personnel, their partners, and their customers at different sites. In particular, we recommend that Air Force intelligence enterprises consider the use of personal or webcam-based videoconferencing between intelligence personnel located at different sites, as well as between these personnel and remotely piloted aircraft flight crews.

Publish Date
Publisher
RAND Corporation
Language
English
Pages
29

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Edition Availability
Cover of: Virtual collaboration for a distributed enterprise
Virtual collaboration for a distributed enterprise
2013, RAND Corporation
in English

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Book Details


Table of Contents

The need for effective virtual collaboration
The impact of different types of virtual collaboration on team dynamics and team
Effectiveness
Computer-mediated communications
Use of legacy computer-mediated communications
Impact of legacy computer-mediated communications on team effectiveness
Audioconferencing
Use of audioconferencing
Impact of audioconferencing on team effectiveness
Videoconferencing
Use of videoconferencing
Impact of videoconferencing on team effectiveness
Evaluating the performance of virtual collaboration tools
Conclusions and recommendations.

Edition Notes

Includes bibliographical references.

Published in
Santa Monica, CA

Classifications

Dewey Decimal Class
355.6/8
Library of Congress
UA943 .C66 2013, UA943.C66 2013

The Physical Object

Pagination
xi, 29 pages
Number of pages
29

ID Numbers

Open Library
OL31136569M
ISBN 13
9780833080035
LCCN
2013012382
OCLC/WorldCat
833631069

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History

Download catalog record: RDF / JSON
September 16, 2024 Edited by MARC Bot import existing book
January 30, 2024 Edited by ImportBot import existing book
November 14, 2020 Created by MARC Bot import new book