An edition of Leadership for great customer service (2004)

Leadership for Great Customer Service

Satisfied Patients, Satisfied Employees (Ache Management Series)

by and

Cover of: Leadership for Great Customer Service by Thom A. Mayer, Robert J. Cates, Thom A. Mayer, Robert J. Cates
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Last edited by ImportBot
December 26, 2021 | History
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An edition of Leadership for great customer service (2004)

Leadership for Great Customer Service

Satisfied Patients, Satisfied Employees (Ache Management Series)

by and

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Publish Date
Publisher
Health Administration Press
Language
English
Pages
120

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Previews available in: English

Subjects

Patient satisfaction, Medical personnel and patient, Medical care, Quality control, Medical care, quality control
Edition Availability
Cover of: Leadership for Great Customer Service
Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees (Ache Management Series)
August 2004, Health Administration Press
Paperback in English

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Book Details

First Sentence

"THIS BOOK GREW out of a decade of experience in researching and teaching the application of the art of customer service to the science of clinical medicine."

Classifications

Library of Congress
R727.3 .M385 2004, R727.3.M385 2004

The Physical Object

Format
Paperback
Number of pages
120
Dimensions
8.8 x 5.9 x 0.4 inches
Weight
7.2 ounces

ID Numbers

Open Library
OL8687749M
Internet Archive
leadershipforgre0000maye
ISBN 10
1567932282
ISBN 13
9781567932287
LCCN
2004049129
OCLC/WorldCat
55105413
Library Thing
1175495
Goodreads
561794

Source records

Library of Congress MARC record
Better World Books record
Internet Archive item record
Promise Item
marc_nuls MARC record

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History

Download catalog record: RDF / JSON
December 26, 2021 Edited by ImportBot import existing book
December 8, 2020 Created by MARC Bot import existing book