An edition of Call center people management handbook and study guide (2003)

Call Center People Management Handbook and Study Guide (ICMI's Handbook/Study Guide)

2nd edition

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Cover of: Call Center People Management Handbook and Study Guide (ICMI's Handbook/Study Guide) by Brad Cleveland, Debbie Harne, Brad Cleveland, Debbie Harne
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Last edited by MARC Bot
December 11, 2020 | History
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An edition of Call center people management handbook and study guide (2003)

Call Center People Management Handbook and Study Guide (ICMI's Handbook/Study Guide)

2nd edition

by and

  • 1 Want to read

This edition doesn't have a description yet. Can you add one?

Publish Date
Publisher
Call Center Press
Language
English
Pages
476

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Subjects

Call centers, Handbooks, manuals, Management, Personnel management, Supervision of employees, Business, Communication systems
Edition Availability
Cover of: Call Center People Management Handbook and Study Guide (ICMI's Handbook/Study Guide)
Call Center People Management Handbook and Study Guide (ICMI's Handbook/Study Guide)
February 1, 2003, Call Center Press
Paperback in English - 2nd edition

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Book Details

Classifications

Library of Congress
HE8788 .C353 2004

The Physical Object

Format
Paperback
Number of pages
476
Dimensions
10.7 x 8.3 x 1.4 inches
Weight
3.3 pounds

ID Numbers

Open Library
OL9339078M
ISBN 10
0970950748
ISBN 13
9780970950741
LCCN
2005276023
OCLC/WorldCat
60500494
Library Thing
8837492
Goodreads
3163502

Source records

Library of Congress MARC record
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December 11, 2020 Created by MARC Bot import existing book