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December 3, 2010 | History
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Subjects
Awards, Awards and Prizes, Baldrige National Quality Program (National Institute of Standards and Technology), Catholic health facilities, Efficiency, Organizational, History, Hospitals, Hospitals, Voluntary, Organization & administration, Organizational Efficiency, SSM Health Care (Saint Louis, Mo.), Total quality management, Voluntary hospitalsPlaces
Missouri, Saint LouisShowing 1 featured edition. View all 1 editions?
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The challenge to be great: on becoming exceptional : SSM health care's journey to Baldrige and beyond
2007, ASQ Quality Press
in English
0873897153 9780873897150
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Book Details
Table of Contents
The history of SSM health care
Flavors of the day
CQI: the first tentative steps
The Baldrige award criteria
A clear mission
Applying for the Baldrige - three times, no charm
Continuing the commitment to improvement
One more time
Learning from Baldrige
More challenges, more improvements
The journey continues.
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Feedback?December 3, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
February 5, 2010 | Edited by WorkBot | add more information to works |
December 10, 2009 | Created by WorkBot | add works page |