An edition of Building blocks for improving customer relationships
(2011)
Building blocks for improving customer relationships
20 philosophies for improving the quality of customer care : learning the difference between the concept of customer service and the demonstration of caring for the customer
by Richard Flint
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The truth of the matter is--in most situations customer service is a concept that is designed by the company, but not always implemented by the people. In the pages of this book, you will find 20 stories that took customer service and defined it with a definition of customer appreciation. In Building Blocks For Improving Customer Relationships, you will learn the difference between the concept of customer service and the demonstration of caring for the customer.
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Building blocks for improving customer relationships: 20 philosophies for improving the quality of customer care : learning the difference between the concept of customer service and the demonstration of caring for the customer
2011, Richard Flint International
in English
093785137X 9780937851371
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| December 24, 2021 | Created by ImportBot | import new book |