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Last edited by Open Library Bot
April 28, 2010 | History
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Edition | Availability |
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1
Service Management and Marketing: Customer Management in Service Competition
March 16, 2007, Wiley
Paperback
in English
- 3 edition
0470028629 9780470028629
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2
Service Management and Marketing: Managing the Moments of Truth in Service Competition
April 30, 1992, Prentice Hall (Higher Education Division, Pearson Education)
Paperback
002946398X 9780029463987
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3
Service Management and Marketing: Managing the Moments of Truth in Service Competition
April 30, 1992, Prentice Hall (Higher Education Division, Pearson Education)
002946398X 9780029463987
|
zzzz
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WorldCat
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Feedback?April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
February 6, 2010 | Edited by WorkBot | add more information to works |
October 24, 2009 | Created by WorkBot | add works page |