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Table of Contents
The goal of confrontation
Commanded to confront
The dictator : do it my way?
The accommodator: have it your way?
The abdicator : I'll run away?
The collaborator : let's find a way?
Preparing for the encounter
Owning the problem
Speaking the right words
Listening
Negotiating future behavior
Releasing the offender
The P.A.C.E. personality profile
Understanding the temperaments
Family encounters
Marketplace conflicts
Social and other interactions.
Edition Notes
Includes bibliographical references and index.
Classifications
The Physical Object
ID Numbers
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Feedback?August 15, 2020 | Edited by ImportBot | import existing book |
February 28, 2020 | Edited by MARC Bot | remove fake subjects |
July 14, 2017 | Edited by Mek | adding subject: Internet Archive Wishlist |
December 4, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
December 10, 2009 | Created by WorkBot | add works page |