An edition of ICMI's call center management dictionary
(2003)
ICMI's call center management dictionary
the essential reference for contact center, help desk and customer care professionals
by Brad Cleveland
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April 28, 2010 | History
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Subjects
Management, Dictionaries, Customer services, Call centers| Edition | Availability |
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ICMI's call center management dictionary: the essential reference for contact center, help desk and customer care professionals
2003, Call Center Press
in English
0965909352 9780965909358
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Book Details
Edition Notes
Includes bibliographical references (p. 211-214).
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| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| February 6, 2010 | Edited by WorkBot | add more information to works |
| December 10, 2009 | Created by WorkBot | add works page |