"Dell is the most successful computer company in the world, leading the way in growth and profitability. Founded in 1984 by Michael Dell, the company pioneered direct selling of business and personal computers. Dell builds computers to order, at prices retailers can rarely match. It's the next best thing to having an uncle in the computer business." "In Business the Dell Way, Rebecca Saunders examines this remarkable success story and draws out the universal lessons that any business can learn. Dell began with a brilliant business model - creating mass-customized computers and selling them direct to consumers. But this was not enough. The model has been supported by management excellence, the relentless pursuit of improvement and a constant flow of ideas and input from customers. In recent years Dell has maintained its market-leading position by positioning itself at the heart of the Internet revolution. 70% of Dell's orders happen on-line and 50% of all sales are web-enabled. Dell's own infrastructure products are driving e-business around the world." "Business the Dell Way reveals how any manager, entrepreneur or investor can learn from the Dell story. It is at once an inspiring story of success and an invaluable source of lessons for the next generation of winners."--Jacket.