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Gu ke ye feng kuang: da zao ge ming xing de quan fang wei fu wu = Raving fans
2003, Dian zi gong ye chu ban she
in Chinese
- Di 1 ban
7505391755 9787505391758
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Edition Notes
Translation of: Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay. New York : Morrow, c1993.
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Feedback?April 3, 2022 | Created by ImportBot | import new book |