Ideal for manufacturers, service companies, suppliers, distributors and retailers, this book provides strategies, tools and techniques for both executives and managers in production, purchasing, inventory control, customer service, distribution and accounting. It also fits the growing needs of students studying business and especially production/operations management.

Key Features: Provides comprehensive understanding of all areas of supply chain management; frames logistics and supply chain management in the strategic and competitive context; presents an overview of specific tools and techniques for effective supply chain analysis and management; and allows busy executives and managers to focus on key dimensions of interest and quickly gain insight and new learning in areas of personal interest.