An edition of Hospitality and food best and worst
(2007)
Hospitality and food best and worst
how to succeed in the food and hotel business
2nd ed.
by Jean-Maximillien De La Croix de Lafayett...
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A practical guide, (part text-book, part critical exploration) to the best and worst in food, beverage service, and hospitality business. Authoritative, informative and so much fun. In-depth analyses of the success in hospitality, leadership, the making of the perfect general manager, and the tyrant bosses. Academic in nature, but full of anecdotes, the bizarre and the humor of the world of hospitality.
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Previews available in: English
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Hospitality and food best and worst: how to succeed in the food and hotel business
2007, American Hospitality Institute
in English
- 2nd ed.
1434819698 9781434819697
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Book Details
Table of Contents
Probing quality in hospitality
Quality inspection
Hospitality quality standards
The in-house talent search
The step by step guide to excellent guest service
Basic tables set-up
Restaurant floor manager responsiblities and duties
Wait staff
Self assessment
Ten things that bad managers do
Ten things VPs never say
Battling against a bad boss
What makes a boss a bully
The fear syndrome
On complaints
Hospitality leadership
Learn from the pros
Five tips to improve hotel customer service with user generated reviews
Profiling your target growth accounts
Reading consumers' minds: Next generation market ... Intelligence and targeted advertising
Sales management-The buck stops here
The new face and trends in modern hospitality
Food
World's best food shops
The world's best food markets
The 8 best islands for food
The world's healthiest foods
The best food for runners
The world's most dangerous food
World's most outrageous room service dishes
Food, nutrition, calories, fat statistics
The new list of the world's best wine
World's best cities, leisure-travel, hotels, spas
Top 50 hotel companies
The world's largest hotels companies
Hotels corporate 300
US hotel performance data
International hotel performance data
Big deals of 2007
Hot openings 2008
World's best casinos
World hoteliers awards
World's top 15 destination spas
Hospitality statistics
Tourism and leisure
Hospitlaity humor
Hospitality glossary and terminology
Culinary glossary and terminology
American hospitality institute.
Edition Notes
Includes bibliographical references.
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| December 4, 2022 | Created by ImportBot | import new book |