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"Saturday Night Live comedian Darrell Hammond walks us through a deli to witness customer service in action. The camera follows employees as they repeatedly display the two behaviors that create great customer service: anticipation of needs, and doing a little something extra"--Container.
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Subjects
Customer services, Customer relationsEdition | Availability |
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1
Comedy Central, the essentials of great service
2005, Distributed by Kantola Productions
videorecording /
in English
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Book Details
Table of Contents
Taking a call
First impressions
Putting out the fire
What do they want
Review.
Edition Notes
Videodisc release of a program originally produced in 1995.
Featuring Darrell Hammond.
DVD.
The Physical Object
Edition Identifiers
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March 7, 2023 | Created by MARC Bot | import new book |