An edition of Front office staff (2012)

Front office staff

responding to rude or aggressive students

by

Front office staff
Brian Van Brunt, Brian Van Bru ...
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Last edited by MARC Bot
March 7, 2023 | History
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An edition of Front office staff (2012)

Front office staff

responding to rude or aggressive students

by

Presents a framework for identifying, reacting to and managing aggressive and otherwise disruptive behaviors, and shows techniques to manage volatile situations.

Publish Date
Publisher
Magna Publications
Language
English

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Subjects

College discipline, College students, Discipline, Universities and colleges, Safety measures, Security measures

Places

United States
Edition Availability
Cover of: Front office staff
Front office staff: responding to rude or aggressive students
2012, Magna Publications
electronic resource : in English

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Book Details

Edition Notes

CD-ROM contains video recording of seminar (75 minutes), PDF transcript, facilitator's discussion guide, supplemental materials, Power Point handouts, seminar description.

Online seminar originally broadcast May 9, 2012.

CD-ROM.

Published in
Madison, WI
Series
Magna online seminar, Magna online seminars

The Physical Object

Format
[electronic resource] :
Pagination
1 CD-ROM

Edition Identifiers

Open Library
OL47070160M
OCLC/WorldCat
798271943

Work Identifiers

Work ID
OL34723346W

Source records

marc_nuls MARC record

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