An edition of Profiting in America's multicultural marketplace
(1991)
Profiting in America's multicultural marketplace
how to do business across cultural lines
by Sondra B. Thiederman
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Profiting in America's multicultural marketplace: how to do business across cultural lines
1991, Lexington Books, Maxwell Macmillan Canada, Maxwell Macmillan International
in English
0669219290 9780669219296
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Book Details
Table of Contents
Making diversity work : a look at the basics
Language and accent differences : how to bridge the communication gap
The unspoken message : how to decipher body language
Values : how to understand cultural differences
Honoring cultural differences in etiquette and style : how to avoid alienation
Cross-cultural customer service and sales : how to achieve client satisfaction
The multicultural work force : how to manage across cultural boundaries
A recap of what you've learned
Epilogue: The finishing touches
Appendix: Foreign-language phrases.
Edition Notes
Includes bibliographical references (p. [253]) and index.
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| December 25, 2021 | Edited by ImportBot | import existing book |
| January 12, 2019 | Edited by MARC Bot | import existing book |
| December 4, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| December 10, 2009 | Created by WorkBot | add works page |