An edition of Managing Quality Customer Service (1989)

Managing Quality Customer Service

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Cover of: Managing Quality Customer Service by William B. Martin, William B. Martin
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Last edited by laurenbr1
September 29, 2024 | History
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An edition of Managing Quality Customer Service (1989)

Managing Quality Customer Service

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Publish Date
Publisher
Crisp Learning
Language
English
Pages
96

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Edition Availability
Cover of: Managing Quality Customer Service
Managing Quality Customer Service
May 1989, Crisp Learning
Paperback in English
  • Not in Library
Libraries near you: WorldCat

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Book Details

First Sentence

"Stage One, UNDERSTAND YOUR CUSTOMERS, serves as a point of reference for the remaining four stages in the quality customer-service management cycle."

Edition Notes

Series
Crisp 50 Minute

The Physical Object

Format
Paperback
Number of pages
96
Dimensions
9.9 x 7.8 x 0.3 inches
Weight
5.6 ounces

ID Numbers

Open Library
OL8385214M
ISBN 10
0931961831
ISBN 13
9780931961830
Library Thing
1925024
Goodreads
1664961

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amazon.com record
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History

Download catalog record: RDF / JSON
September 29, 2024 Edited by laurenbr1 better william b martin
April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
December 10, 2009 Created by WorkBot add works page