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Client/service provider perceptions of reference service outcomes in academic libraries: effects of feedback and uncertainty
1988, University Microfilms International
Microform
in English
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Edition Notes
"88-14115."
Thesis (Ph. D.)--University of California, Berkeley, 1987.
Bibliography: leaves 291-308.
Microfiche. Ann Arbor, MI : University Microfilms International, 1988. 4 microfiches ; 11 x 15 cm.
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