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Previews available in: English
Subjects
Electronic reference services (Libraries), Internet in library reference services, Digitale bibliotheken, Library Services, Services de reference electroniques, Information Management, Internet dans les services de reference (Bibliotheques), Bibliotheques, User-Computer Interface, Library Automation, Inlichtingenwerk (dienstverlening), Library information networksEdition | Availability |
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Starting and operating live virtual reference services: a how-to-do-it manual for librarians
2002, Neal-Schuman Publishers
in English
1555704441 9781555704445
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Book Details
Table of Contents
What is live virtual reference?
Why offer live virtual reference?
What are the five models of live virtual reference?
Planning for live virtual reference
Gathering information
Deciding on a staffing model
Selecting software
Training
Launch and marketing
Evaluating.
Edition Notes
Includes bibliographical references and index.
Classifications
The Physical Object
ID Numbers
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September 15, 2021 | Edited by ImportBot | import existing book |
November 29, 2019 | Edited by ImportBot | import existing book |
December 5, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
December 10, 2009 | Created by WorkBot | add works page |