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"In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research.This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. It is chock full of practical examples and advice for both novice and experienced practitioners."--ComputingReviews.com, January 23, 2013
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Previews available in: English
Subjects
Human-computer interaction, User interfaces (Computer systems), User-centered system design, Observation (Scientific method), Interaction homme-machine (Informatique), Interfaces utilisateurs (Informatique), COMPUTERS, Interactive & Multimedia, Computadores (ciências da computação), Homens (interação), User interfaces (computer systems), Computadores (ciencias da computacao), Homens (interacao), Computer graphics, Computer science, General, User interfaces, Systems analysis & design, Professional, career & trade -> computer science -> user interfaces, Professional, career & trade -> computer science -> computer science, Professional, career & trade -> computer science -> computer graphics, Professional, career & trade -> computer science -> general interest, Professional, career & trade -> computer science -> special topics, Professional, career & trade -> computer science -> internet & www, Professional, career & trade -> engineering -> software engineeringShowing 5 featured editions. View all 5 editions?
Edition | Availability |
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1
Observing the User Experience: A Practitioner's Guide to User Research
2020, Elsevier Science & Technology Books
in English
0128189274 9780128189276
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WorldCat
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2
Observing the User Experience: A Practitioner's Guide to User Research
2012, Elsevier Science & Technology Books
in English
0123848709 9780123848703
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zzzz
Libraries near you:
WorldCat
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3
Observing the user experience: A Practitioner's Guide to User Research
September 21, 2012, Morgan Kaufman, Morgan Kaufmann
Paperback
0123848695 9780123848697
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cccc
Libraries near you:
WorldCat
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4
Observing the User Experience: A Practitioner's Guide to User Research
2003, Elsevier Science & Technology Books
in English
008049756X 9780080497563
|
zzzz
Libraries near you:
WorldCat
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5
Observing the User Experience: A Practitioner's Guide to User Research
2003, Morgan Kaufmann Publishers
Paperback
in English
1558609237 9781558609235
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aaaa
Libraries near you:
WorldCat
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Book Details
Table of Contents
Preface.
Page xiii
Part I.
Why Research is Good and How It Fits Into Product Development
Page 1
Chapter 1.
Typhoon: A Fable
Page 3
Chapter 2.
Do A Usability Test Now!
Page 9
Chapter 3.
Balancing Needs Through Iterative Development
Page 17
Chapter 4.
The User Experience
Page 43
Part II.
User Experience Research Techniques
Page 55
Chapter 5.
The Research Plan
Page 57
Chapter 6.
Universal Tools: Recruiting and Interviewing
Page 83
Chapter 7.
User Profiles
Page 129
Chapter 8.
Contextual Inquiry, Task Analysis, Card Sorting
Page 159
Chapter 9.
Focus Groups
Page 202
Chapter 10.
Usability Tests
Page 259
Chapter 11.
Surveys
Page 303
Chapter 12.
Ongoing Relationship
Page 367
Chapter 13.
Log Files and Customer Support
Page 395
Chapter 14.
Competitive Research
Page 419
Chapter 15.
Others' Hard Work: Published Information and Consultants
Page 439
Chapter 16.
Emerging Techniques
Page 459
Part III.
Communicating Results
Page 477
Chapter 17.
Reports and Presentations
Page 479
Chapter 18.
Creating a User-Centered Corporate Culture
Page 505
Appendix A: The Budget Research Lab.
Page 529
Appendix B: Common Survey Questions.
Page 532
Appendix C: Observer Instructions.
Page 538
Bibliography.
Page 542
Index.
Page 545
About the Author.
Page 560
Edition Notes
Includes bibliographical references (p. 542-544) and index.
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Feedback?December 19, 2023 | Edited by ImportBot | import existing book |
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