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Edition | Availability |
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1
F1rst among equals: how to manage a group of professionals
2002, Free Press
in English
0743225511 9780743225519
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Book Details
Table of Contents
Machine generated contents note: PART ONE
GETTING READY
1. CLARIFY YOUR ROLE3
How, exactly, do you add value as a group leader?
2. CONFIRM YOUR MANDATE 11
Is there an explicit agreement about your rights
and responsibilities?
3. BUILD RELATIONSHIPS-ONE AT A TIME27
What are the key skills you must have?
4. DARE TO BE INSPIRING45
Do you know how to inspire people? PART TWO
COACHING THE INDIVIDUAL
5. WIN PERMISSION TO COACH 59
How do you get people to accept your guidance?
6. LISTEN TO BUILD RAPPORT 75
Do people think you are a good listener?
7. DEAL DIFFERENTLY WITH DIFFERENT PEOPLE83
How can you understand and respond to people's differences?
8. HELP UNDERPERFORMERS105
How can you be useful to those who need assistance?
9. TACKLE THE PRIMA DONNAS 113
How do you deal with difficult people?
10. BUILD SUPPORT FOR CHANGE 121
How do you get people to buy into the need for change?
PART THREE
COACHING THE TEAM
11. CLARIFY GROUP GOALS131
Does your group have specific, clearly articulated, shared objectives?
12. DEVELOP YOUR GROUP'S RULES OF MEMBERSHIP 137
What do members of your group owe to each other?
13. BUILD TEAM TRUST 151
What gets group members to trust each other?
14. THROW DOWN A CHALLENGE 165
Has your group selected an exciting challenge?
15. ENERGIZE YOUR MEETINGS 175
What are good meeting disciplines?
16. GIVE RECOGNITION 193
How do you acknowledge accomplishments?
17. RESOLVE INTERPERSONAL CONFLICTS 201
What do you do when team members fall out?
18. DEAL WITH YOUR CRISES207
How do you respond to dramatic events? PART FOUR
BUILDING FOR THE FUTURE
19. NURTUREYOUR JUNIORS 221
How do you deal with your junior staff?
20. INTEGRATE NEW PEOPLE 231
How do you ensure the success of new hires?
21. CONTROL YOUR GROUP'S SIZE 237
How do you respond to the problems of size?
22. MEASURE GROUP RESULTS241
How do you measure your group's success?
23. WHY BOTHER? 259
Why would you want to do all this?.
Edition Notes
Includes bibliographical references (p. 275) and index.
Classifications
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Feedback?March 2, 2020 | Edited by MARC Bot | remove fake subjects |
December 13, 2019 | Edited by MARC Bot | import existing book |
October 24, 2011 | Edited by ImportBot | import new book |
December 5, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
December 10, 2009 | Created by WorkBot | add works page |