Breakthrough thinking in total quality management
by Glen D. Hoffherr, John W. Moran, and Gerald Nadler
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Every organization seeks better results, such as customer satisfaction, timely products and services, and effective operating systems. However, the process of attaining those results is equally important.
Breaking away from conventional approaches, this innovative volume provides professional TQM facilitators and trainers with a framework that lets you focus on only the critical problems and needed purposes, provides the path to obtaining immediate results that do not inhibit the longer-term benefits of building toward larger purposes and achieving "solutions-after-next," breaks down the barriers of rationalism and faith-in-data that can foster antagonistic relations among people.
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| Edition | Availability |
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1
Breakthrough Thinking in Total Quality Management
1994, SMW Publishing
in English
1605570958 9781605570952
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2
Breakthrough thinking in total quality management
1994, PTR Prentice Hall
in English
0130908207 9780130908209
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3
Breakthrough Thinking in Total Quality Management
October 1993, Prentice Hall Trade
Hardcover
in English
0130908207 9780130908209
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Includes bibliographical references and index.
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| July 16, 2024 | Edited by MARC Bot | import existing book |
| July 30, 2019 | Edited by MARC Bot | associate edition with work OL7911256W |
| December 3, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| December 10, 2009 | Created by WorkBot | add works page |