An edition of Dealing with Difficult People (Creating Success)
(2006)
Dealing with Difficult People (Creating Success)
New Ed edition
by Roy Lilley
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Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
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Previews available in: English
| Edition | Availability |
|---|---|
1
Dealing with Difficult People
2007, Kogan Page Publishers
Electronic resource
in English
0749451750 9780749451752
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2
Dealing with Difficult People (Creating Success)
August 1, 2006, Kogan Page
Paperback
in English
- New Ed edition
0749447516 9780749447519
|
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| August 1, 2020 | Edited by ImportBot | import existing book |
| July 22, 2019 | Edited by MARC Bot | remove fake subjects |
| July 29, 2014 | Edited by ImportBot | import new book |
| June 17, 2010 | Edited by ImportBot | add details from OverDrive |
| December 10, 2009 | Created by WorkBot | add works page |