"In this book Joyce K. Fletcher presents a study of female design engineers that has profound implications for attempts to change organizational culture. Her research shows that emotional intelligence and relational behavior often "get disappeared" in practice, not because they are ineffective but because they are associated with the feminine or softer side of work.

Even when they are in line with stated goals, these behaviors are viewed as inappropriate to the workplace because they collide with powerful, gender-linked images of good workers and successful organizations."--BOOK JACKET.

"Fletcher describes how this collision of gender and power "disappears" the very behavior that organizations say they need and undermines the possibility of radical change. She shows why the "female advantage" does not seem to be advantaging females or organizations. Finally, she suggests ways that individuals and organizations can make visible the invisible work - and people - critical to organizational competence and transformation."--BOOK JACKET.