An edition of Educating your clients from A to Z
(1999)
Educating your clients from A to Z
what to say and how to say it
by Nan Boss
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Educating your clients from A to Z: what to say and how to say it
1999, AAHA Press
in English
1583260021 9781583260029
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Book Details
Table of Contents
Appointments
Behavior problems
Children and pets
Dentistry
Emergencies
Fleas and ticks and other things that bite
Grief counseling and euthanasia issues
Heartworms
Intestinal parasites
Johnny-on-the-spot
Kittens and puppies
Laboratory testing
Money matters
Nutrition
Over-the-counter sales techniques
Pharmacy
Questioning your clients
Reproduction
Surgery and anesthesia
Telephone skills
Urinary behavior problems
Vaccinations
Weight control and exercise for pets
X-Rays, ultrasound, and other high-tech procedures
Yearly exams and health care recommendations
Zoonotic diseases.
Edition Notes
Includes bibliographical references and index.
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| July 22, 2022 | Edited by ImportBot | import existing book |
| December 17, 2020 | Edited by MARC Bot | import existing book |
| December 3, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| December 10, 2009 | Created by WorkBot | add works page |