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Last edited anonymously
August 20, 2008 | History

Bernd Stauss

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  • Cover of: Dienstleistungs- Netzwerke. Dienstleistungsmanagement Jahrbuch 2003.

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  • Cover of: Electronic Services: Dienstleistungsmanagement Jahrbuch 2002

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  • Cover of: Dienstleistungscontrolling: Forum Dienstleistungsmanagement

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  • Cover of: Beschwerdeinformationen und Ihre Nutzung

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  • Cover of: Optimiert Weihnachten: Eine Anleitung Zur Besinnlichkeits-Maximierung

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  • Cover of: Dienstleistungsqualität
    First published in 1991 2 editions

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  • Cover of: Dienstleistungsmanagement Jahrbuch 2000: Kundenbeziehungen im Dienstleistungsbereich

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  • Cover of: Aktuelle Forschungsfragen im Dienstleistungsmarketing

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  • Cover of: Serviceorientierung im Unternehmen: Forum Dienstleistungsmanagement

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  • Cover of: Wertschöpfungsprozesse bei Dienstleistungen: Forum Dienstleistungsmanagement

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  • Cover of: Dienstleistungsmanagement Jahrbuch 2001

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  • Cover of: Services science: fundamentals, challenges and future developments

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  • Cover of: Qualitätsmanagement und Zertifizierung: Von DIN ISO 9000 zum Total Quality Management

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  • Cover of: Beschwerdemanagement Excellence: State-of-the-Art und Herausforderungen der Beschwerdemanagement-Praxis in Deutschland

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  • Cover of: Perfect Gift: Psychology of Gift Giving

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  • Cover of: Dienstleistungsmarken: Forum Dienstleistungsmanagement

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  • Cover of: Perfekte Geschenk: Zur Psychologie des Schenkens

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  • Cover of: Dienstleistungsqualität: Konzepte -- Methoden -- Erfahrungen

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  • Cover of: Ein bedarfswirtschaftliches Marketingkonzept für öffentliche Unternehmen

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  • Cover of: Grundlagen des Marketing öffentlicher Unternehmen

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History

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August 20, 2008 Edited by an anonymous user fix author name
April 1, 2008 Created by an anonymous user initial import