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Last edited by RenameBot
August 23, 2008 | History
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Claes Fornell

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9 works Add another?

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  • Cover of: The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference

    First published in 2007 — 3 editions
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  • Cover of: Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

    First published in 2020 — 2 editions
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  • Cover of: A secondgeneration of multivariate analysis

    First published in 1982 — 2 editions
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  • Cover of: Consumer input for marketing decisions: a study of corporate departments for consumer affairs

    First published in 1976 — 1 edition
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  • Cover of: A Second Generation of Multivariate Analyses: Measurement and Evaluation

    First published in 1982 — 1 edition
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  • Cover of: A Second Generation of Multivariate Analysis: Measurement and Evaluation

    First published in 1982 — 1 edition
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  • Cover of: A Second Generation of Multivariate Analysis V1: Methods (Second Generation of Multivariate Analysis)

    First published in 1982 — 1 edition
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  • Cover of: Seamus Heaney

    First published in 2010 — 1 edition
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  • Cover of: The American customer satisfaction index at ten years, ACSI 1994-2004: a summary of findings : implications for the economy, stock returns and management

    First published in 2005 — 1 edition
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We need a photo of Claes Fornell

Subjects

Multivariate analysis, Consumer satisfaction, Consommateurs, Consumer Behavior, Consumer affairs departments, Consumer behavior, Consumer demand, Consumers, Consumers' preferences, Customer orientation, Customer relations, Customer services, Decision making, Economic conditions, Konsumenter, Kundrelationer, Marketing, Marketingforschung, Preferences, Satisfaction, Statistics, Usagers, Verbraucher, Verbraucherverhalten

Places

United States

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ID Numbers

  • OLID: OL1910742A

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History

Download catalog record: RDF / JSON
August 23, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import