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Last edited by Jenner
September 29, 2021 | History
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Francis Buttle

Photo of Francis Buttle

22 works Add another?

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  • Cover of: Customer Relationship Management: Concepts, Applications and Technologies

    Cover of edition customerrelation00butt_289 First published in 2003 — 24 editions
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  • Cover of: Hospitality Marketing: An Introduction

    First published in 2004 — 8 editions
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  • Cover of: Relationship marketing: theory and practice

    First published in 1995 — 5 editions
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  • Cover of: Hotel and Food Service Marketing: A Managerial Approach

    First published in 1986 — 4 editions
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  • Cover of: Does ISO 9000 work?.

    First published in 1996 — 2 editions
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  • Cover of: effect of mail questionnaire colour on response rate

    First published in 1996 — 2 editions
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  • Cover of: Hospitality Marketing, 3Rd Edn

    First published in 2017 — 1 edition
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  • Cover of: coordinated management of meaning: a new technology for consumer researchers

    First published in 1993 — 1 edition
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  • Cover of: Customer attachment: a conceptual model of customer-organisation linkage

    First published in 1998 — 1 edition
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  • Cover of: effect of signatory status on mail survey response rate

    First published in 1999 — 1 edition
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  • Cover of: Ethical mapping

    First published in 1994 — 1 edition
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  • Cover of: Hughes family: an analysis of buying behaviour using the coordinated management of meaning

    First published in 1993 — 1 edition
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  • Cover of: I heard it through the grapevine: issues in referral marketing

    First published in 1998 — 1 edition
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  • Cover of: Is there a role for expectations in SERVQUAL?

    First published in 1995 — 1 edition
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  • Cover of: Marketing communication theory: what do the texts teach our students?

    First published in 1994 — 1 edition
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  • Cover of: Mid market CRM: customer relationship excellence for mid sized enterprises

    First published in 2004 — 1 edition
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  • Cover of: Retail space allocation

    First published in 1984 — 1 edition
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  • Cover of: Systemic consumer production: lessons from family therapy

    First published in 1993 — 1 edition
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  • Cover of: What's wrong with Servqual?

    First published in 1994 — 1 edition
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  • Cover of: Customer relationship management: concepts and technologies: Second edition

    First published in 2009 — 1 edition
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Photo of Francis Buttle

Subjects

Management, Marketing, Research, Consumers, Beziehungsmanagement, Consumer behavior, Customer relations, management, Gastgewerbe, Gestion, Hospitality industry, Hotels, Hôtels, Kundenmanagement, Relationship marketing, Accueil (Tourisme), BUSINESS & ECONOMICS, BUSINESS & ECONOMICS / Consumer Behavior, BUSINESS & ECONOMICS / Customer Relations, BUSINESS & ECONOMICS / Marketing / General, Business, Business ethics, Caterers and catering, Communication in marketing, Costumer service, Customer relations

Places

Great Britain

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ID Numbers

  • OLID: OL2825824A

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Alternative names

  • Francis A. Buttle
  • Francis A Buttle
  • Francis Buttle, Maureen Brookes and Anastasia Mariussen David Bowie

History

Download catalog record: RDF / JSON
September 29, 2021 Edited by Jenner merge authors
July 28, 2010 Edited by 122.106.244.114 Added new photo
April 29, 2008 Created by an anonymous user initial import