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Last edited anonymously
April 30, 2008 | History
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David Wheeldon

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  • Cover of: Business and Management Skills: A Handbook for the It Service Management Profess (IT Infrastructure Library)

    First published in 1997 — 2 editions
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  • Cover of: Service Operation Itil, Version 3 (Itil)

    First published in 2007 — 1 edition
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Subjects

Management, 004.068, Business information services, Commande de processus, Computer industry, Computer industry--customer services--management, Contrôle, Customer services, Dat 060f, Electronic office machine industry, Electronic office machine industry--customer services--management, Gestion, Gestion de la qualité, Hd9696.67.a2 s478 2007, IT infrastructure library, Industrie et commerce, Information technology, Informatique, Informatique--industrie et commerce--service à la clientèle--gestion, It infrastructure library, Qualité, Qualité--contrôle--informatique, Réseaux informatiques, Service à la clientèle, Sr 770

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ID Numbers

  • OLID: OL3363035A

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History

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April 30, 2008 Created by an anonymous user initial import