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Last edited by RenameBot
September 1, 2008 | History
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Terry G. Vavra

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5 works Add another?

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  • Cover of: Loyalty Myths: Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work

    First published in 2005 4 editions in 1 language — 1 previewable
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  • Cover of: Aftermarketing: how to keep customers for lifethrough relationship marketing

    First published in 1992 3 editions in 1 language — 1 previewable
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  • Cover of: Improving your measurement of customer satisfaction: a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs

    First published in 1997 2 editions in 1 language
    Not in Library

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  • Cover of: Customer satisfaction measurement simplified: a step-by-step guide for ISO 9001:2000 certification

    First published in 2002 1 edition in 1 language
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  • Cover of: Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification

    First published in 2001 1 edition in 1 language
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We need a photo of Terry G. Vavra

Subjects
Consumer satisfaction, Customer services, Advertisers, Attitudes, Consommateurs, Consumentengedrag, Customer loyalty, Customer relations, Customer service, Evalation, Evaluatie, Evaluation, Handbooks, manuals, Handbooks, manuals, etc, ISO 9000 Series Standards, ISO 9001 Standard, Iso 9001 standard, Loyalty, Questionnaires, Relationship marketing, Satisfaction, Statistical methods, Tevredenheid, Évaluation

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ID Numbers

  • OLID: OL386651A

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History

Download catalog record: RDF / JSON
September 1, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import