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Last edited by RenameBot
August 30, 2008 | History
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Nancy J. Friedman

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6 works Add another?

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  • Cover of: Telephone skills from A to Z: the Telephone "Doctor" phone book

    First published in 1994 — 2 editions
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  • Cover of: How to get your customers swearing by you, not at you: telephone doctor's guide to customer service training

    First published in 2008 — 1 edition
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  • Cover of: Crisp: Customer Service Nightmares (Crisp Professional Series)

    First published in 1998 — 1 edition
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  • Cover of: Crisp: Telemarketing Tips from A to Z: How to Make Every Call a Winner! (Crisp Fifty-Minute Series)

    First published in 2001 — 1 edition
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  • Cover of: Crisp: Telephone Skills from A to Z: The Telephone Doctor(R) Phone Book (Fifty-Minute Series Book)

    First published in 2000 — 1 edition
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  • Cover of: Customer service nightmares: 100 tales of the worst experiences possible, and how they could have been fixed

    First published in 1998 — 1 edition
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Subjects

Customer services, Telephone etiquette, Telephone in business, Commerce, Consumer Behavior, Success in business, Telemarketing, Telephone, Telephone selling

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ID Numbers

  • OLID: OL592884A

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History

Download catalog record: RDF / JSON
August 30, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import