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Last edited by RenameBot
August 27, 2008 | History
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Jacques Horovitz

We need a photo of Jacques Horovitz

Born 1947

13 works Add another?

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  • Cover of: Beyond Traditional Marketing: Innovations in Marketing Practice (IMD Executive Development Series)

    First published in 2005 — 3 editions
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  • Cover of: Top management control in Europe

    Cover of edition topmanagementcon0000horo_q6l3 First published in 1980 — 2 editions
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  • Cover of: Total customer satisfaction: lessons from 50 companies with top quality customer service

    First published in 1992 — 2 editions
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  • Cover of: La Satisfaction totale du client

    First published in 1994 — 1 edition
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  • Cover of: Diriger une entreprise moyenne: les leçons de l'expérience

    First published in 1977 — 1 edition
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  • Cover of: How to Win Customers: Using Customer Service for a Competitive Edge

    First published in 1991 — 1 edition
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  • Cover of: Service Strategy: Management Moves For Customer Results

    First published in 2004 — 1 edition
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  • Cover of: Stratégie pour la PME: texte et cas

    First published in 1984 — 1 edition
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  • Cover of: Total customer satisfaction: putting the world's best programs to work

    First published in 1994 — 1 edition
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  • Cover of: Winning ways: achieving zero-defect service

    First published in 1990 — 1 edition
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  • Cover of: A Dream With a Deadline: Turning Strategy Into Action

    First published in 2007 — 1 edition
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  • Cover of: A cross national study of management control practices: France, Germany, Great Britain

    First published in 1978 — 1 edition
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  • Cover of: Seven Secrets of Service Strategy

    First published in 2000 — 1 edition
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We need a photo of Jacques Horovitz

Born 1947

Subjects

Customer services, Management, Consumer satisfaction, Contrôle, Customer relations, Marketing, Qualité, Qualité de service, Service à la clientèle, Bedrijfscultuur, Business planning, Cas, Études de, Comparative management, Consommateurs, Dienstverlening, Entrepreneurship, Executives, Gestion, Gestion d'entreprise, Gestion, normalisation, Handbooks, manuals, Industrial management, Industrial management, europe, Klantgerichtheid, Kundendienst

Places

Europe, France, Germany (West), Great Britain

Lists

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ID Numbers

  • OLID: OL720635A

Links outside Open Library

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History

Download catalog record: RDF / JSON
August 27, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import