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Previews available in: English
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Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points)
November 2004, HRD Press, Inc.
Paperback
in English
- Pap/Cdr edition
0874258081 9780874258080
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Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points)
November 2004, HRD Press, Inc.
Paperback
in English
- Pap/Cdr edition
0874258073 9780874258073
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6
Learning Points: 100 Activities and Actions for E-Communications Excellence
November 2004, HRD Press, Inc.
Paperback
in English
087425809X 9780874258097
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- Created September 25, 2008
- 8 revisions
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January 15, 2023 | Edited by ImportBot | import existing book |
December 17, 2020 | Edited by MARC Bot | import existing book |
April 27, 2011 | Edited by OCLC Bot | Added OCLC numbers. |
April 24, 2010 | Edited by Open Library Bot | Fixed duplicate goodreads IDs. |
September 25, 2008 | Created by ImportBot | Imported from Library of Congress MARC record |