An edition of The evaluation and measurement of library services (2007)

The evaluation and measurement of library services

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The evaluation and measurement of library ser ...
Joseph R. Matthews, Joseph R. ...
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Last edited by IdentifierBot
August 18, 2010 | History
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An edition of The evaluation and measurement of library services (2007)

The evaluation and measurement of library services

by

  • 1 Want to read

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Publish Date
Publisher
Libraries Unlimited
Language
English

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Previews available in: English

Subjects

Libraries, Public services (Libraries), Evaluation, Amerika Haus Berlin Video Lending Library, Service a la clientele, Etats-Unis, Dienstleistung, Bibliotheques, Umschulungswerksta˜tten fu˜r Siedler und Auswanderer, Gestion de la qualite, Bibliothek, Amerika Haus Berlin, Utilisateurs d'information, Services aux utilisateurs, Techniques d'evaluation, Verbraucherzufriedenheit, Évaluation, Techniques d'évaluation, Service à la clientèle, Bibliothèques, Gestion de la qualité, Libraries, united states, Public libraries

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United States

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Edition Availability
Cover of: The evaluation and measurement of library services
The evaluation and measurement of library services
2007, Libraries Unlimited
in English
  • Not in Library
Libraries near you: WorldCat
Cover of: The Evaluation and Measurement of Library Services
The Evaluation and Measurement of Library Services
September 30, 2007, Libraries Unlimited
Paperback in English
Libraries near you: WorldCat

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Book Details

First Sentence

"The evaluation and measurement of library services is an important part of the management of any library."

Table of Contents

Evaluation issues
Evaluation models
The right tools for the job
Qualitative tools
Quantitative tools
Data analysis
Users and non-users
Evaluation of the physical collection
Evaluation of electronic resources
Evaluation of reference services
Evaluation of technical services
Evaluation of interlibrary loan/document delivery
Evaluation of online systems
Evaluation of bibliographic/library instruction and information literacy
Evaluation of customer service
Models for evaluating the broader perspective
Accomplishments : the key to realizing value
Economic impacts
Social impacts
Communicating the value of the library.

Edition Notes

Includes bibliographical references and index.

Published in
Westport, Conn

Classifications

Dewey Decimal Class
025.10973
Library of Congress
Z678.85 .M37 2007

The Physical Object

Pagination
p. cm.

ID Numbers

Open Library
OL17926578M
ISBN 13
9781591585329
LCCN
2007017726
Library Thing
4112851
Goodreads
1379004

Source records

Library of Congress MARC record
Library of Congress MARC record
Library of Congress MARC record
Library of Congress MARC record
Library of Congress MARC record
Library of Congress MARC record

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
August 18, 2010 Edited by IdentifierBot added LibraryThing ID
August 10, 2010 Edited by WorkBot merge works
April 16, 2010 Edited by bgimpertBot Added goodreads ID.
December 15, 2009 Edited by WorkBot link works
October 7, 2008 Created by ImportBot Imported from Library of Congress MARC record