MARC Record from Library of Congress

LEADER: 01850cam a2200337 a 4500
001 2007017726
003 DLC
005 20080213131335.0
008 070430s2007 ctua b 001 0 eng
010 $a 2007017726
015 $aGBA758217$2bnb
016 7 $a013800621$2Uk
020 $a9781591585329 (alk. paper)
020 $a1591585325 (alk. paper)
035 $a(OCoLC)ocn124159605
035 $a(OCoLC)124159605
040 $aDLC$cDLC$dBAKER$dBTCTA$dUKM$dC#P$dYDXCP$dBWX$dDLC
043 $an-us---
050 00 $aZ678.85$b.M37 2007
082 00 $a025.10973$222
100 1 $aMatthews, Joseph R.
245 14 $aThe evaluation and measurement of library services /$cJoseph R. Matthews.
260 $aWestport, Conn. :$bLibraries Unlimited,$c2007.
300 $axx, 372 p. :$bill. ;$c26 cm.
504 $aIncludes bibliographical references and indexes.
505 0 $aEvaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
650 0 $aLibraries$zUnited States$xEvaluation.
650 0 $aPublic services (Libraries)$zUnited States$xEvaluation.
650 0 $aLibraries$xEvaluation.
650 0 $aPublic services (Libraries)$xEvaluation.
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/toc/ecip0717/2007017726.html